Store Policy

PLEASE READ ALL POLICIES THOROUGHLY

We appreciate your business! Thank you for your support!

RETURNS

  • FINAL SALE ITEMS: BODYSUIT, ACCESSORIES & PROMOTIONAL MERCHANDISE. THERE ARE NO EXCEPTIONS
  • We do not honor REFUNDS. You may exchange an eligible order for STORE CREDIT ONLY.
  • All returns are processed for a store credit of the purchase price of the item/s exclusive of original shipping charges. All shipping fees are excluded from merchandise credit. RETURN SHIPPING is the Responsibility of the customer. 
Return INSTRUCTIONS:
  • Please email customerservice.lilzboutique@gmail.com for return approval.
  • Must include your order number in the initial email.
  • Merchandise must be returned within 10 DAYS OF RECEIVING ITEMS
  • Merchandise must be unworn, unwashed & in a selling condition with original tags attached.
  • FINAL SALE ITEMS: BODYSUIT, ACCESSORIES & PROMOTIONAL MERCHANDISE. THERE ARE NO EXCEPTIONS.
STORE CREDIT:
  • Store Credit can only be used online at our website at our website.
  • Store Credit is Non-Transferable/ Has no expiration date.
  • We will process store credit within 24-48 hours after receiving your items.
  • Store credit is issued once items are confirmed to be received.
  • Store Credit is accessible via your customer account. If you did not create a customer account you may access your store credit by using the same email at checkout as on your original order.
DAMAGES:
  • In the unfortunate circumstance that you receive a damaged item. You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue immediately.
  • You have 7 days from the initial inquiry to provide all supporting evidence for a refund to be honored.